Shipping is always free! (That is, if you live in the continental U.S., Hawaii, Alaska, Puerto Rico or the U.S. Virgin Islands.) We ship all products by USPS First Class mail, and upon request, will gladly provide you with a tracking number. All products ship within 5 business days of purchase, and most customers receive delivery within 7 business days of shipment. We are happy to ship internationally too, but additional shipping fees apply. Please contact us directly for details.
14K Gold-Filled Gold filled items have become a popular and affordable alternative to pure gold. To create it, a layer of karat gold is heated and pressure bonded to a brass core. Since there is an actual layer of gold, it wears very well. With the exception of our of keum-boo accents (see below), or unless otherwise noted, all gold used in our designs is 14K gold-filled. This includes rivets, wire, chains, and bails.
Sterling Silver Unless otherwise noted, all silver used in our designs is 100% sterling silver and hypoallergenic, including earring wires.
Shibuichi is one of our signature metals, and every last ounce of Shibuichi used in our designs, has been forged, cut, rolled and shaped, right in our studio in Edgeley, North Dakota.
Kazuri Beads We use original Kazuri beads in a number of our designs, for a very special reason. Kazuri, in Swahili, means “small and beautiful”, and producing them provides an income for over 300 disadvantaged women in Nairobi, Kenya. They are hand formed from clay, then hand-painted, glazed and fired. They are also a Fair Trade product, which we feel very proud to support.
Keum-boo is the ancient art of applying a thin sheet of pure gold to another metal. It's most often applied to silver although some of our Shibuichi pieces have a Keum-boo accent too.
REFUNDS & EXCHANGES
If you are not completely satisfied with your purchase, please contact us immediately. We are happy to issue a refund within one month of the original date of purchase, or depending on availability, we will exchange products returned to us without any signs of damage or wear.
CARING FOR YOUR PURCHASE
Cleaning We dig clean. And sparkly! As such, we ship all our jewelry in bags that contain an anti-tarnish material. Storing your purchase in this bag will help prevent normal tarnish build-up. For additional good measure, we recommend giving your sterling silver jewelry a quick wipe with a polishing cloth every now and again too, just to keep it looking its best. 14k gold filled jewelry will not tarnish, but storing it in a shipping bag will keep it looking pretty and dust-free.
General Care Almost all the jewelry available in our collection can be worn anywhere for any occasion, however, just because it's suitable for the garden, skydiving, the shower, or swimming, we wouldn't necessarily recommend you use it that way. Remembering to treat your jewelry with respect is the single best thing you can do to preserve its beauty for years and years to come. If you must hurl yourself from tall heights, samba with your partner, or swim with dolphins in the Caribbean, we highly recommend using the earring backs we provided with your purchase. They won't protect you from bunions, being attacked by a barracuda or parachute failure, but they will help prevent an earring from slipping off.
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